August 1st 2010

Just wanted to express my thanks once again for our recent golf excursion to Kamloops which you had a huge hand in making it one of our best ever!!! The weather was amazing...33-35 C everyday and what can I say about Tobiano...probably one of my top 2 courses I have ever played ( same goes for the rest of our group ) Some tougher holes than others but the whole experience was unreal!! I will be in contact with you in April of 2011 to make this all happen once again. More than likely back to Kelowna but we\'ll see!?! As a group, we are talking about making this a bi-annual thing but you know how that works with wives, etc.....it\'s a \"work in progress\".

Thanks again Ross, Scott Torget

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We just flew home from Kelowna today and I want to thank you for setting up a great trip for us. The Manteo Resort was an awesome place to stay and they treated us really well.The weather was challenging...we even got a few minutes of snow on Tuesday at Kelowna Springs...but we still enjoyed the courses. Another year we may choose to come the last week of April to catch a bit more spring!

All of the personal at the courses were great to us as well. BCgolfguide.com seems to be held in high regard by the people out there. The new course, The Club at Tower Ranch, is definitely a winner...we enjoyed our round there and will add it to our list of must play courses. Thanks again for setting up our trip. You did a great job!
Deena Forrester - April 2009

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I have booked a few trips through Ross at BC Golf Guide and will definitely be booking more. When you have 10-14 guys going it’s nice to have someone who can coordinate it all without any issues. We have done Kamloops, Salmon Arm and this year Osoyoos and they have all been a blast.

I even forgot my actual passes that Ross sent me a couple weeks before the trip and I had to call him from the course and get him to fax them ASAP which he did…to the applause of our group! Anyways, look forward to booking with you again next year Ross, thanks again!

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Hey Ross. I thought I would drop you a line and let you know the golf trip was great. Canoe Creek was a great suggestion I probably enjoyed that the most out all 3 courses it was in mint condition.

The hotel was fabulous and they were great treated us very well. Thanks again for all the help and I will be in touch in regards to next years tourney.

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hey ross. just a note about our trip to Kamloops. it was awsome!!! all the courses were excellent. the weather was great and all the boys had a great time. thankyou very much for all your help. we are planning for next year. probably we will golf Okanagan and Kelowna areas. will be in touch with details . thanks again!! m. firestone

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Ross, I just wanted to say what a great time we all had in Kelowna at the Manteo Resort and I thank you for making it all possible. Everything worked out as you had laid it out for us for golf course check in. Many thanks, Sharon.

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Thank you for arranging our Kelowna trip for us. The Accent Inn was in a great location and the beds very comfortable and clean.

We enjoyed the courses you picked (Sunset Ranch, Black Mnt and Shannon Lake). So many nice courses there, loved the scenery and there was a nice breeze on each of them that made the heat more bearable. We headed to the lake after every game which was refreshing.

We will keep your number for sure for any future golf trips.

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We booked our group of 12 with BCgolfguide.com to Kelowna this past May. The trip was great and we even had a shuttle to take us to all the courses, i highly recommend this. Thanks again Ross for taking care of us.

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Hi Ross,

Just arrived back from golf trip it was very good, courses were good, some winter kill on Salmon Arm and three temps but still good, Hyde Mountain had spectacular views and the only time we got any rain was on the 18th hole, other than that we didn't see any real rain. Canoe Creek and Talking rock were my favorites but all 5 were very good and none of us were disappointed. The Podollan Inn was good and the staff were very friendly and efficient. So all in all it was a very satisfying Shuswap golf trip.

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Hi Ross,

Just wanted to let you know that the trip went off without a hitch. Everyone had a great time (even if the weather didn’t co-operate). I wanted to thank you again for all your work and setup. Your communication with the hotel and courses is amazing. Everyone knew exactly what we had arranged and were totally prepared for our arrival. Thank You once again and we look forward to planning next year’s trip with you. BTW next year will be Kelowna.

Paul Cowl and the HACK 2010 team


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Ross, please accept my apologies for responding so late after our trip, but June is a very busy month for me.
I just want to thank you for having our trip so well organized. The accommodations were great, and all of us were very impressed with the courses. Kelowna has another winner in the Black Mountain course ( None of us got close to your 79, but we will blame that on the alcohol factor). We are most definetly doing this again next year, and will be calling on you to get us set up again. On behalf of the group Thank you.

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Ross: Just wanted to thank you for setting up a great okanagan golf trip! Great accommodations at Playa Del Sol and Okanagan golf courses! Sage Brush was a hoot, I would play that again in an instant. Also thank you so much for accommodating our friends who couldn\'t make it. Audrey

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Morning Ross,

May I thank you for the excellent organisation and support you provided to us. The Borgata Lodge was quite superb and the courses challenging. All in all - a great holiday. We did try to call you directly to say 'thanks' but could not get through. Ah well, back to work.

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Thanks for organizing the golf Ross. We had a great time dispite the very chilly weather. We would all like to do Black Mtn again when it\'s warm and not so windy and snowy. We did enjoy The Rise and Canoe Creek as well. Very much spring conditions. We also loved the hotel in Salmon Arm (Podollan Inn) but can\'t say we were really taken with Kelowna\'s Accent Inn. Hope to be out that way again in the summer. (it will be summer some time won\'t it?)
The Lozerons and The Tuckers

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I wanted to say thanks once again for setting up our golf trip this past weekend. It was awesome as always. A little rain on the Friday but the rest of the weekend turned out great. Thanks for the excellent service you and your company provide....it's outstanding!!!! When I did have any questions or anything else to do with the trip, your response was immediate and very professional.
Talk to you next year Scott - Lower Mainland BC

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Just wanted to drop you a note expressing our thanks for your help in setting up a very enjoyable trip to Kamloops. We were very impressed with all the courses (found Tobiano pretty difficult and Talking Rock a pleasant surprise) and all the people we met there. The Thompson Inn was in a front lobby reno, but it wasn't an issue really, people were good and its very central, we enjoyed being right downtown on Victoria St as opposed to up the hill at say the Accent Inn, which is something you might want to hi-lite for people ( either way ). I think Kamloops has got it right in their customer/service/attitude department, found everyone from hotel, golf course and restaurant staff to be excellent, may want to pass that onto to the appropriate authorities. Big thumbs up for the 3.2.1. Bistro, awesome restaurant! Thanks again - Len

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Just wanted to say everything turned out very well for our Shuswap Trip. The Podollan Hotel rooms by the pool rocked and we were able stroll around to each others units as we pleased! The suite was a little tight for 10 guys playing poker, but we managed.

They brought us tables and chairs and were very relaxed about everything. Oh the restaurant food there was awesome! I believe the restaurant was named Jax? In addition, the courses were also great and looked after us well. C. Ellis

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Ross,

Another great trip in the books, thanks to you. Although I did manage to lose our three round low-net tournament by one stroke, which still sticks in my craw.

But the accommodations were good again, and the courses - wonderful. Tower Ranch and Black Mountain were delightful. Our final round was at Black Mountain, and the course was in great shape, the staff were friendly, and the clubhouse an excellent place to wrap up the proceedings.

Our third consecutive fantastic trip booked through bcgolfguide.com!

Thank you again for fixing the shuttle at the last minute. I know that it was not for want of effort on your part, and I appreciate your diligence in helping correct the problem for us.

We will likely return to the Okanagan next year, but I think we will be looking for different accommodations in future. Perhaps a couple multi-bedroom condos at the same complex or a rental house with enough beds to have our own deck space/patio, and perhaps a barbecue.

Further, the Delta Grand, though the rooms are fantastic and beds great - they don\'t have Golf Channel. As our trip always coincides with the Open, in future we will need access to the highlight loop so we can keep abreast of these important matters.


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Ross - I'm sorry it's taken a week to write this letter, but the week since we came home from holidays has been very busy as we expected it would. We both wanted to write to say what a fantastic golf holiday we had, and to thank you for setting it all up for us. We are already looking forward to doing something similar next year. We both think that we would do it a little earlier next year - maybe the last couple of weeks of Sept - the Okanagan was having unseasonably cold weather and there were 3 or 4 days where we had frost delays. However, we had sunshine most of the time, and only one day of rain. A minor hitch was a couple of days with no hot water or heat in our suite at Playa Del Sol. However the woman we dealt with - Leanne was extremely pleasant and was ready to move us if needed - fortunately the problem was fixed and we were able to stay in the suite. We were very pleased with the accommodations in Kamloops - the room at the Hampton was lovely. And the Playa Del Sol suite was gorgeous - we were upgraded to a 2 bedroom suite with a fabulous view and we were able to have all our meals in comfort in the suite. Our son came up for the Thanksgiving weekend and there was plenty of space for him. Possibly as a result of how nice this room was, we were a little disappointed when we first got to the Surfside Hotel. We were in the old part of he hotel, and although the room was very clean, it was very basic, there was no view, and very little soundproofing. However, after the first night we checked with the manager, and chose to pay extra to upgrade to a suite in the new part of the hotel with a stunning view over the lake and with a fireplace (which was very appreciated after a day of golfing in October!).

So as I said before, we are already excited about next year. We think that we would go for 2 weeks again, but would probably look at staying in only 2 places and would choose somewhere like the Playa or the suites at the Surfside with a kitchen. (Anne would like to try some other similar accommodations next time to allow us to experience different places). It is definitely worth it to us to spend a little more on the accommodations to get somewhere a little upscale. We absolutely loved the golf and the courses you helped us choose were great, but next year I think we would plan for 3 days of golf in a row and a day off in between so that we have time to travel around and do and see other things. So once again - thank you for a very memorable trip.

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Hi Ross! Just wanted to let you know that you organized another great BC golf adventure for us! The Timberstone Lodge condo was awesome and the courses were great. Shadow Mountain is still a bit rough but that is to be expected since it has only been open for five weeks! St Eugenes was fabulous as always, Bootleg was great, and Trickle Creek is always a treat. Got wet on the back nine at Trickle but that is golf for you! The BC golf vouchers were recognized and all tee times went off smoothly. Thanks again for taking care of the details for us. Deena

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Just to let you know we had a fantastic time. In fact we couldn't have enjoyed it anymore, unbelievable golf, excellent accommodations, and most of all the weather was perfect. Any of our future golf trips Ross will be handled through you and you company. Black Mountain was a true joy to play although the greens were a little slow, but that was understandable being they are brand new, great course. Once again Ross, thank you for everything you did to make it a very special kelowna golf trip.
Sincerely Wayne

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Ross and Co.

Once again, a flawless execution. I called with the days we had available and the courses we wanted to play. BC Golfguide lined up the rooms and rounds for our foursome within a few hours and we were off within the next couple days. Played The Rise, The Ridge, Canoe Creek and Tobiano in three days!
Great vacation. Thank you for your service
Will call again in the Fall.

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Just wanted to give you a report on our weekend in Kamloops. The Hampton in Kamloops was wonderful, the rooms were perfect, beds luxurious, the breakfast, was definitely deluxe for a continental. Our first day at Sun Rivers was good, the coarse is very challenging, and weather turned out good, we were worried at first, as the wind was howling on the first tee. The Dunes is a flatter coarse, lots of wide open, not so many places to lose a ball. We had great service after at the Dunes, the coarse marshall was terrific, the waiter was also very friendly. All in all, we had a wonderful time, and also had very prompt taxi service too. Thanx so much, we will definitely check you out next time we want to book a golf weekend.

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Ross,
Just wanted to thank you for putting the golf trip together.We just returned last night and all 4 of us had great time.

Predator Ridge was the hi-lite as the golf and the accommodations were 1st class.We already discussed coming back next year when the Ridge course opens.

I strongly recommend paying the extra $$ and staying at Predator Resort. The golf course was perfect for a low handicapper as well as high one.The practice facilities,the food,and the staff were as good as I've seen, even the unpredictable weather was only a minor
inconvenience and it gave us an excuse to check out the Fitness Ctr after the round,which was a bonus.

The Rise was an interesting course,with incredible views but I don't think I would play it again as there were too many blind shots and strange holes.The last 4 holes were my favorite, even though I incurred a couple of penalty strokes. I'd only recommend it to low handicappers and short straight hitters.The staff & treatment was excellent.

Kelowna Springs was ok and it was nice to play an easier course on the last day. Thanks again Rick & the guys

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The Dunes at Kamloops and Ross Marrington- BC Golf Guide have had a great business relationship since 2005. During this time I have seen BC Golf Guide grow as a company and has eventually turned in to one of our most popular booking avenues for our out of town guests. Having said that, this relationship has transpired due to a great personal relationship with the owner, Ross Marrington. Ross gets it. He attends our BCPGA trade shows and has built a personal relationship with the majority of the golf professionals in the interior of BC and beyond. His attention to detail on group size changes and communication with our staff is second to none, there are rarely any mistakes made on the entire booking/cancellation process. This relationship building has been imperative to business relations with myself and Ross and weve seen an increase in destination rounds due to continuing popularity of his company. Another attribute to BC Golf Guide is, Ross is the only Tour Operator owner that makes a conscious effort to bring his own personal group of 24-36 players to our club and others in the interior each year. This does not happen with other agencies and is a unique trait that Ross makes a conscious effort to bring extra revenue to the golf clubs he deals with, and we all appreciate it.
Sincerely,
Mike Porco, Former Director of Golf
The Dunes at Kamloops

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Ross, thanks so much for organizing our BC golf holiday. We had a great time in spite of the weather!

St Eugene Mission is a lovely resort - food was good and staff were friendly. The resort has wonderful ambience and it was very clean and totally non-smoking.

We golfed at St. Eugene the first day - sunny and warm - great course. Wednesday it sprinkled on and off all day but we enjoyed Trickle Creek - very challenging course and beautiful views. Would love to go back when the weather is better. We passed on Shadow Mountain as it poured rain and we thought the course would be really soggy - and so would we. We asked about a rain check but they said we would need to discuss with you - based on our previous conversation, I gather that unless they closed the course, we are out of luck? (Editors note - Yes this typically the case however we will get Donna 2 rain checks)

On the whole though, it was a great getaway. Thanks again for your help in putting it together.

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Good morning Ross. Just a short note to inform you that the package you provided to the seven golfers from the lower mainland was a great success.

Everything went smoothly, without a hitch. We enjoyed a sunny round of golf at Tobiano. The wind got up for the last four holes and cooled it off, but nothing compared to what it might have been.

Wednesday was cooler and rainy in Kamloops, but the sun came out when we arrived at Talking Rock. Played the entire round without one drop of rain. All the golfers enjoyed that course, commenting that it was more \'player friendly\' than Tobiano, and held much different but very beautiful scenery. Eagle Point did not disappoint on Thursday morning, and they all left having enjoyed their trip into the interior.

Thanks again. Bill Brown


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The suite in Panorama we stayed in was beautiful, it had a great view. We only had one hiccup, they had a scheduled power outage from 7:00 am to 12:00 noon on one of the days we stayed, we were on the 5th floor and when trying to get outside, none of their emergency lighting worked, we had to use our cel phones to try and find the way out of the building. We did mention it to their head office.

The golf courses were very well maintained. The staff at Fairmont Mountainside Resort was best, excellent customer service in pro shop and on the course. We loved the golf and had great weather.

Thank you for all your help in booking our holiday. We will be contacting you again next year same time to schedule our annual golf vacation. Taralyn

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hey ross. how are you? just a note to say we had an awsome time on our golf trip in kelowna! the weather was perfect as was the accomadations. all the courses were great. gallaghers was my fav with towers ranch a close 2nd. looking to expand to 16 for next year. will probably come back to kelowna again! try some different courses. thanks a lot for all your help! you make me look good to the rest of my group!! will be in touch for our next trip. take care. mike firestone

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Hey Ross. Thanks for putting together a great golf & stay package. Everything went perfectly. The Cove in Westbank was excellent, the tee times were all booked and the golf courses were expecting us. I would recommend your services to anyone planning a golf trip. Thanks again.

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Sorry for the delay. Overall we were very impressed with the whole trip. We only had one little hangup at PGA Nichlaus Course. The GPS system didn\'t work, and our cart died about the 5th hole and the marshall we asked for help said he would send out a cart. Help never arrived and we were pushed bumped the last 4 holes. (the cart would power up on a downslope then lose power).

We liked all the courses. The hotel worked well and the \"breakfast included\' is a real bonus. We will efinitely use your services again. I will be in touch again soon. Thanks again. Reid

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Hi Ross,

Just saying to you from me and my wife that we had a great time at Salmon Arm and playing golf and relaxing at the beaches. Thank you very much and we will be looking to do this again and having you set it up in the future.


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Hi Ross,

Thanks for putting together the golf package. We had a great trip. Golfing these courses was awesome, especially enjoyed Tobiano, though it was very windy, the views were great, the golf course in immaculate condition, though challenging! lol Hotels were all good too.

Thanks again, and hope to do business again soon!
Regards, Nicki


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Hi Ross!!

Thank you so much for setting this all up for us, we had a great time, great weather and all the courses were in really nice shape! Our favorite was Balfour but we enjoyed all of the courses as they were really different from each other.



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Hi Ross,

Here is a pic of Ben and I on the Ridge Course at Predator Ridge. I just wanted to say that we had a great time and that planning the trip through you was most certainly one of the reasons why the trip was great.

The price we paid, and selection of tee times you made available was phenomenal. Many thanks.


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Ross, Thanks again for setting everything up this weekend\'s Kamloops trip. Your system is super user-friendly and efficient. No complaints.
The boys had a great time. Everyone said they would be sure to use the service again when setting up future trips. Regards, Dan.

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We had a great time in Vegas, but.....

Boy, were you right about golf in Vegas - - - there are much better options out there. Legacy was forgettable, but the other courses were very nice. Badlands is a great course with the most incredible houses/castles I\'ve seen on golf courses. Paiute reminds me of We Ko Pa in Scottsdale, but is not quite as good. Revere is fun in those canyons, but some of the holes were a disappointment.

Quite a test though. The canyon layout reminded me of Stone Tree in Navato, CA - Johnny Miller layout.

The weather was the tough part. The forecast was for high temp\'s and low wind. We got low 50\'s with winds in the high teen\'s with gusts to 50mph. It was a lot of work to be out there all day for 36 holes. The noise, cold and buffeting wind really wore us out. Being a lake bed, the air was full of sand and grit. After a while it was something other than golf.

We are now cured of 36 holes/day. It\'s one thing in great weather, but with the cold, etc. we have re-thought our priorities.

Because we had so much golf planned I sure wouldn\'t bother staying on the strip.

The best dinner was at Carnevito\'s in the Venetian. I\'ve been to Italy several times. The food at Carnevito\'s is authentic and good. It\'s set in the imitation Piazza as a sidewalk cafe. Incredible setting that I highly recommend.

The worst and most expensive was Carnevino\'s - - similar but different name. Mario Batali\'s rip off. The meat was excellent but under-cooked. Some of the side dishes were good, but most were average or just bad. The presentation of all but the meat was without artistry.

The wait staff were not restaurant people. They just read from a script and lacked the service gene necessary for a good experience. Bill for seven diners was $1,400 with wine. The wine was some of the cheapest on the list. After adding 20% for our large group the waiter laid the guilt on to get us tip even more. I thought the whole thing targeted guys with no training or experience with food who would buy the name, the huge steaks, etc.

So, again, you were right. Mesquite would have been much more fun and cheaper. If you book there the most incredibly beautiful course is Entrada - another Johnny Miller track.

I\'ll be back to firm up the Bend Oregon trip.

I talked up your service to everyone and made sure they have your contact information for Golf The World Vacation. Everything you touched worked out great. There were no surprises at any of the courses.


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Just wanted to send you an email to say how much I appreciate everything you did to organize our trip. Absolutely everything was perfect! You made me look really good as the organizer. Everyone loved the fact that all they had to do was show up and everything was looked after. I highly recommend the Hampton hotel. The staff was fabulous, room was exceptional, and the pool / hot tub / and even the water slide made for a great way to soothe some aching muscles at the end of the day. Even the breakfast was quite good and the topping on the cake was fresh baked cookies when we checked in at the desk. SWEET. I do not know how you managed to pull off the incredible weather we got but great job there too! Thanks again and you can look forward to booking our group again next year. Paul Cowl

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Hi Ross,

Just wanted to drop you a line and let you know how PERFECT everything was. The four courses we played were truly awesome! Especially the Ridge course at Predator and Tower Ranch. Tower is going to be truly something special in a few years once they have GPS and some of the “resort” luxuries. The cottages at Predator could not possibly have been any better. We had everything we needed there and the views and luxury were the icing on an incredible 4 day trip. We are ready to book again for next year. I would like the same cottages except next year we will probably play all 4 rounds at predator and never have to leave our cottages the whole time. I can’t tell you how amazing it was to finish the round and be back at our room within a minute, walk in while still wearing your golf shoes and pour a drink. Then sit on the balcony and watch (and heckle and cheer) the groups finishing out on 18. As usual you did a perfect job with the arrangements and everything went off without a hitch. I don’t know how you managed to keep the rain away as it was all around us but we never got wet and even got a bit of a tan in the process. Keep up the good work and we look forward to seeing you at the golf show and then again next year in Kelowna.

HACK 2011 organizer

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We have booked thru BCgolfguide.com for 3+ years and I enjoy dealing with Ross. When i call he already knows who i am, as he remembers our past conversations and my voice. It is a pleasure to deal with his company. Always quick and efficient. Our groups travels all over North America to various resorts, and i can honestly attest that no one i have dealt with at resorts in Florida, South Carolina and California match the attention to detail and accuracy. the trips are executed without hassles and mistakes. thank you. Golfing in the Okanagan is awesome!
Herb - Oregon

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